September 21, 2017 A meeting organized by the
ABSL HR Club
dedicated to representatives of the human resources industry, which has recently been facing more and more challenges related to m.in, was held in Olivia Business Centre. with the advancing digital revolution and the changes taking place in the economy, society and, of course, business. Today, managers are faced with the need to build new models of organization – organizations of the future, in which flexibility and the ability to create dynamic, specialized teams are beginning to play a paramount role. It is important not only to acquire but also to retain talent in companies, to understand the employee experience and to provide them with a development environment conducive to improving their skills. It is equally important to recruit bosses-leaders who can and will be able to lead teams, departments or entire companies in the era of “digital” methods of running a business.
The HR Club event organized by ABSL in Olivia was primarily aimed at exchanging experiences, discussing good market practices and mutual inspiration between representatives of the HR industry. The mission of the HR Club is to integrate the business services sector in terms of exchanging good practices, addressing legal barriers and stimulating the environment for activities that will help companies in their development and Poland in becoming the first choice of location for BPO/SSC operations.
The meeting, which took place at the Olivia Sky Club in OBC, was attended by m.in. Wojciech Tyborowski, Director of Invest in Pomerania, who opened the meeting, and Ryszard Piskorz, Head of BNP Paribas International Operations Service Centre, who took care of “breaking the ice” of the participants of the meeting, presenting how to initiate the first contact and establish relationships.
Next, Jolanta Jaworska, VP of ABSL and Paweł Panczyj, Managing Director of ABSL, drew the attention of the participants to the necessity of their active participation in the processes related to the implementation of the Managing Directors’ Office. legislative changes that have a significant impact on employment policies in companies (e.g. the Act on the Change of Personal Data).
Sylwia Królikowska, Business Trainer from Van Dahlen Group, shared her experience in the area of effective ways of integrating new employees into the organization. Employers today are obliged to take a much broader view of the employee experience, which consists of virtually all activities related to the workplace. A loyal employee is a very valuable employee. But how do you build that loyalty? By creating and maintaining, which is not an easy task, relationships… The fact that this can and should be done already at the onboarding stage was discussed during the event by representatives of DNV GL – Magdalena Łukasiewicz, HR & People Development Manager and Jakub Olik, Head of GSS HR Service Delivery Management.
Fig. Monika Bogdanowicz/ Olivia Business Centre
The second part of the meeting included m.in. presentation of a report on applications in business, in the area of HR, the latest technologies: artificial intelligence. About Emplocity, an advanced solution that integrates the labour market at the level of the employee and the employer, significantly increasing the competitiveness of the above-mentioned company. segments were narrated by its creators, Krzysztof Sobczak and Arkadiusz Talun. By introducing the reverse recruitment technique, Emplocity offers effective HR tools, creating an attractive alternative to outdated techniques and being an innovation in the area of costly headhunting processes.
Małgorzata Ciarka, Business Leader for Poland and EE from Mercer and Olga Obłoza, Senior Consultant from Mercer, pointed out the benefits of current market trends in the shared services sector. Presenting the latest trends in the labour market in the BPO SEZ sector, they pointed out, m.in, that at the moment the labour market is above all an employee’s market, which can causally decide on the terms and conditions of work and pay. The standard is no longer their very existence, but the fact that they are selectable and of high quality. During the lectures, the importance of recruiting employees from abroad who could fill the gap in human resources and the needs of companies was emphasized. We are talking about m.in workers from countries further away than the countries closest to us, such as Italy or Spain. The issue of salaries was also discussed, the amount of which is becoming an important element of the employee’s choice of the company. The subject of the analysis was also the so-called “500+ effect”, which affects the ability of enterprises to acquire a smaller number of employees, as they choose this type of benefits as the main form of income. The ageing Polish society is also important. The main challenge facing HR departments is therefore the issue of “How to attract those who want to escape from the labor market?” to companies. For a broader context of the wage structure, an analysis of the income of the labour market in Warsaw, where people pay 10-15% more than in other large centres, is presented.
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The Association of Business Service Leaders (ABSL) is the leading organization representing modern business services in Poland. We set standards and directions for the development of the industry, which is currently the most dynamic branch of the Polish economy, employing almost 250,000 people and recording an increase of 15-20% per year.
ABSL brings together Shared Service Centers (SSC), Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Research & Development (R&D) centers and companies supporting the development of the sector. ABSL initiates numerous activities aimed at promoting Polish as an attractive country open to foreign investors.
ABSL HR Club. The mission of the HR Club is to integrate the sector in terms of exchanging good HR practices, addressing legal barriers and stimulating the environment for activities that will help our companies and the sector to develop, and Poland to become the first choice of location for BPO/SSC operations and a desirable place to work.
